Your complete room-by-room checklist to get your full bond back — and know your rights along the way.
You must return the property in the same condition as when you moved in — accounting for fair wear and tear. Not brand new.
View Legislation ↗ NSW Fair TradingThe ingoing condition report is legally binding. Anything that was pre-existing cannot be charged to you. Always photograph everything on day one.
View Legislation ↗ QLD RTAIn most states, you can clean it yourself. It only needs to be clean — not cleaned by a specific company.
View Legislation ↗ Consumer Affairs VICAfter vacating, landlords typically have 14–30 days to lodge a bond claim. Unclaimed bonds are returned to you automatically.
View Legislation ↗ QLD RTAAny agreement about cleaning, repairs, or bond deductions must be in writing to be enforceable at tribunal.
View Legislation ↗ NSW LegislationIf your landlord makes an unreasonable bond claim, you can dispute it at your state's tenancy tribunal. It's free and you don't need a lawyer.
View Legislation ↗ QLD RTA| State / Territory | Bond Authority | Pro Clean Required? | Dispute Tribunal |
|---|---|---|---|
| NSW | NSW Fair Trading (RBO) | No — unless agreed & specified. Carpet steam cleaning clauses are unenforceable except for pets. | NSW Civil & Administrative Tribunal (NCAT) |
| VIC | Residential Tenancies Bond Authority (RTBA) | No — only if property was professionally cleaned before you moved in (post-2021 reforms). | Victorian Civil & Administrative Tribunal (VCAT) |
| QLD | Residential Tenancies Authority (RTA) | Generally no. Lease clauses requiring professional cleaning are difficult to enforce at tribunal. | Queensland Civil & Administrative Tribunal (QCAT) |
| WA | Bond Administrator (Commerce WA) | Lease can specify professional cleaning — check your agreement carefully. | Magistrates Court (minor cases) |
| SA | Consumer & Business Services (CBS) | Depends on lease terms. If specified, professional cleaning may be required. | South Australian Civil & Administrative Tribunal (SACAT) |
| TAS | Consumer, Building & Occupational Services (CBOS) | Clean to the standard it was when you moved in — professional not mandated. | Residential Tenancy Commissioner |
| ACT | ACT Revenue Office | No mandatory professional cleaning — reasonable cleanliness standard applies. | ACT Civil & Administrative Tribunal (ACAT) |
| NT | Department of Justice NT | Lease terms apply — check your agreement. | Northern Territory Civil & Administrative Tribunal (NTCAT) |